Frequently Asked Questions
Everything you need to know about your favorite collectibles and apparel.
How long does shipping take for in-stock bobbleheads?
Orders for in-stock items are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days via USPS or UPS.
What is your return policy for damaged items?
We take great care in packaging, but if your item arrives damaged, please contact us within 7 days of delivery with photos of the damage. We will provide a replacement or a full refund at no additional cost.
How do pre-orders work for upcoming releases?
Pre-ordering guarantees you receive a limited-edition bobblehead upon release. Your payment is processed at the time of purchase, and the item will ship automatically as soon as it arrives at our warehouse.
Do you offer international shipping?
Yes, we ship to collectors worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country and package weight.
Are your bobbleheads officially licensed?
Absolutely. All bobbleheads and apparel sold in our store are officially licensed by the respective leagues, teams, or individuals to ensure high-quality craftsmanship and authenticity.
Can I cancel or change my order?
Orders can be canceled or modified as long as they have not yet entered the shipping process. Please reach out to our customer service team immediately with your order number for assistance.